PIM-5347703

Refund and Return Policy:

• Returns:

  • We accept returns within 30 days from the date of purchase or delivery, subject to the conditions outlined below.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • You must provide proof of purchase or a receipt for the item you wish to return.

• Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 30 days.

• Non-Returnable Items:

  • Certain items are non-returnable, such as personalized or customized products, downloadable software, or items that are explicitly marked as non-returnable. This information will be clearly stated on the product page or during the checkout process.

• Shipping Costs:

  • Shipping costs for returning an item are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer service within 30 days of receiving the product, and we will provide instructions on how to proceed with the return or exchange.

• Cancellations:

  • If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but if the order has already been shipped or processed, it may not be possible to cancel it.

• Exchanges:

  • We currently do not offer direct exchanges. If you need to exchange an item, you will need to return the original item following our return process and place a new order for the desired item.

• Special Circumstances:

  • In some cases, we may offer additional flexibility or options for returns or refunds. These special circumstances will be handled on a case-by-case basis, and any applicable terms and conditions will be communicated to you.

Last updated May 25, 2023.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.